How to fix error code 0x8024401c: An unknown issue with Windows Update in Windows Server 2016
Follow these steps to resolve the error code 0x8024401c in Windows Server 2016:
- Verify your internet connection: Ensure your server has internet access and no connectivity problems.
- Restart the Windows Update service: Open the Services application, find the Windows Update service, right-click it, and select Restart.
- Disable third-party antivirus software: Temporarily disable any third-party antivirus programs that might interfere with Windows Update and attempt the update again.
- Run the Windows Update troubleshooter: Open the Settings app, navigate to Update & Security > Troubleshoot. Choose Windows Update and click Run the troubleshooter.
- Clear the Windows Update cache: Open the Command Prompt with administrator privileges and execute the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver - Check for updates manually: Open the Settings app, go to Update & Security > Windows Update, and click Check for updates, then wait for the process to finish.