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Resolving the 0x80070002 Error: Missing File During Office 2021 Setup

To rectify the 0x80070002 error during the Office 2021 setup, follow these guidelines:

  1. Verify your internet connection: Ensure your internet connection is consistent and uninterrupted throughout the setup.
  2. Turn off antivirus software: At times, antivirus programs may disrupt the setup process. Temporarily disabling your antivirus might remedy the problem.
  3. Purge the Windows Update cache: Occasionally, clearing out the Windows Update cache can fix the 0x80070002 error. Execute the following steps:
    • Hit the Windows key + R to bring up the Run dialog box.
    • Enter 'services.msc' and hit Enter.
    • Locate the Windows Update service, right-click it, and choose 'Stop'.
    • Open File Explorer and proceed to C:\Windows\SoftwareDistribution.
    • Remove all content within the SoftwareDistribution folder.
    • Return to the Services window, right-click the Windows Update service, and select 'Start'.
  4. Utilise the Office installation troubleshooter: Microsoft offers a troubleshooting tool designed to identify and solve Office setup issues. This tool is available for download on the Microsoft website.
  5. Deploy the Office Deployment Tool: Should the previous methods fail, consider using the Office Deployment Tool for installing Office 2021. This tool provides options for customizing the installation and may help overcome setup errors. Access the Office Deployment Tool on the Microsoft website and adhere to the provided instructions.

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